Friendly staff! Nice to be checked out in private rooms instead of in main entrance with several other pets!
Doesn't get any better.
Pleasant welcoming environment. Efficient and complete service.
Nope. Great staff and Ron is a dog Social worker :-)
We brought a newly adopted dog in to be checked. He was a bit overwhelmed. Clinic staff were VERY accommodating of him and even suggested that they not do any procedures on him today but just let him have a good experience. We have scheduled another appointment for shots nails and anal ducts. Hopefully he will feel more at home this time.
The staff always seem to have an awareness of what the dog needs to make the visit a positive experience.
Dr. Merz has been awesome to work with since I acquired Chase. He has a wonderful sense of humor and is able to explain things in a way that is reassuring and provides confidence.
Everyone is very friendly and understanding of all of my questions and concerns with my pets. They are also very knowledgeable and honest. They make you feel good because they remember you and your pets by name.
Vet took time with us to explain recommendations and behaviors. Pleasant and compassionate staff.
Loved that my baby was so cared for. I'm so impressed with this clinic! I feel at home when we go and never leave wondering about anything!
Dr. Mattson is the best. Our vet choice for all appointments.,
The help and care you give my dogs if you question something you research it
We brought our dog Gigi in to have her teeth and some extractions and you all did an amazing job cleaning her teeth and taking care of her. The staff was very caring and loving!! Thank you.
I love everyone there they are all so caring and communicate very well about your animal and what needs to be done.
I always feel like I am treated well and the people are always good with the pets
Great experience! Always very happy with the staff at the clinic.
I love the staff at this clinic. So friendly helpful and caring!
Everything was AWESOME!!!
You guys ROCK! I've made numerous phone calls regarding the recent issues Lily has had and everyone has been friendly and helpful. Lily spent the day recently and I was very happy with the outcome testing and explanations I received. Thank you! Only vet office I trust and use!
Everyone is friendly and the Vets are so helpful. Also the follow ups to ensure pets are doing well just adds another layer of how much they care.
Ease if getting an appointment for our rescue dogs. Care shown by staff and Dr. for the rescue dogs we have in.
Very good with Sky and Lacey like the care and compassion they share with me about sky and Lacey and their feedback.
You know my pets and are so interested. You interact with them... not just treat them. You are conservative in treatment.
How well my dogs are cared for while being in there care. Also the cute bandanna they come home wearing after their visits.
Your clinic is always very clean and your staff is friendly and happy to help with our pet needs.
No...continue just what you're doing! Becky and Lou will be loyal patients at Buffalo Companion Vet Clinic!
I love how caring and truly concerned staff seemed to be about my pets. Not only did I get a call a few days later to follow up but my recheck was at no charge! I will continue to see the doctor at your vet clinic! I really liked him!
Caring staff and really good with my pets! Also appreciate follow up call to see how they are doing when I have brought them in because of illness.
We're always greeted with a warm smile and hello and truly feel welcomed.
We love the care we receive when we visit the Buffalo Companion Animal Clinic both from the staff we have direct contact with and those behind the scenes. What we value most however is our trust in the treatment of our furry family members not only for routine care; but most importantly when our pets are experiencing other health issues. This was the case most recently with Dr. Ron and Shelby. Candace's wagging tail says thanks!
Keep doing the great job your currently do??
I love the patience and care you give my pets. Any questions or concerns are answered clearly and price quotes are given so I can fit it to budget.
All of you are the best keep up the good job.
I will always take my fur babies to your clinic. The friendly staff is so very helpful and understanding to our babies needs. The patience with all our concerns and quality of care can't be compared. We also brought in ducks that got hit by a car. You guys were so awesome in finding the right care for them-we appreciated it so much. So grateful for all you do. Thank you.
Everyone is so wonderful!
We love coming there with our animals everyone is amazing and friendly and helpful.
Nothing to add - all was handled very well! Thank you especially for letting Lily stay while I ran to the hospital - that was unplanned and I really appreciate it!
Thank you for always being available to answer questions and for having appointment times with short notice! I have really been highly satisfied with every staff member we have encountered over the years. our vetrinarians are the best!! Always very thorough and answer all questions! Thank you!
I'm glad that you have employees who are truly animals lovers and can appreciate the feelings and fears we may have about our beloved pets no our beloved family members. I could go somewhere that isn't as expensive but I'm not sure I'd get the same caring experts that I get at your office. And thank you for accepting Care Credit - it takes a huge load off my mind when I know my expenses will be high.
First I want to say I totally trust whatever treatment or advice I receive from the doctors there. I really enjoy the fact that every employee seems generally concerned about each animal that comes through your door and we get such friendly warm welcomes. My dog loves to go there - she whines and wiggles for the last mile before we get there!
Going with the flow of every dogs temperament and personal preferences on annual care.
Vivian just loves her Dr. and staff.
Thank you to the Dr. and support staff for seeing us past our appt. time. Thank you for the care for Luna she is doing much better already!
Keep doing what you do best taking care of animals & their humans.
We had a dificult time this visit but everyone involed took great care in getting Jake's exam done in a safe and caring way. I have all the confidence I need in the staff there to help me keep Jake heathly. Thanks
Friendly and caring. I know my beloved pets are in good hands.
Excellent Customer service!
Everyone is always so kind and pleasant! My kitten had to stay the night and I stopped by to see him the vet techs were so kind and brought him to me for snuggles! I bring all three of my kitties there and am so happy with the care!
I love that they understand that our ""pets"" are not that they are our family. No one has ever looked at me like I'm crazy when I refer to my Grandpup.
Each and every time I visit Buffalo Companion Animal Clinic I (and my dog) are greeted by workers who are kind and compassionate. They are friendly knowledgeable and ready to listen. The care we receive there is top notch!
You care about my girls as if they were your own
Thank you for taking Great Care of Buffy these past 9 yrs!
Dr Santimont & staff were Excellent & took Great care of Buffy before during & after her Surgery!
We love the staff at BCAC!
Shamus has an ear infection. He's socially complicated and your staff took great care of our easily spooked schnauzer. I recommend your clinic to all new companion animal parents.,
As usual Candace received the Princess treatment during her visit. Still is trying to figure out how to mingle with the staff behind the desk. Thanks for all the ""pet "" love.
You should all celebrate and feel proud of the staff and business you have created! In a small town I feel so fortunate to have you close to our pets! You go above and beyond you have never said no to anything I have asked-- you see them immediately and take care of them when they are ill during booked office hours even. My heart just cannot say enough loving words about you all! Cheers to the people who make your business successful!!! You are very appreciated!!! Thank you from the bottom of the Olinger's hearts and from Hermoine and Ginny Olinger!!!
love how friendly they are to us! They are very inviting it feels like ""family"" with them and I have only seen them twice- they love my pets as much as I do. They love to listen to my stories about my pets and brag about them. They are the BEST animal service I have found in 8 years -- I am so happy with the staff and service we receive there. It goes above and beyond expectations!!! I was seeing another vet when our new kitten became very ill. That vet would not take the time to meet with us-- she would have died her fever was so high if we would have waited until the next day when it worked for them to see her. I called everywhere and when I reached the Buffalo Vet. they didn't even know us nor did they hesitate to take her in immediately. They were just about to close for the night too-- Sure enough our sweet baby kitty was ill but she made it through thanks to their fast service and loving hearts-- I will never go any where else again!
It is always a pleasure bringing the Whippet team to BCAC. The staff always recognizes the pack and makes them feel comfortable during the visit.
Thank you for the wonderful care you provided for my dog Lily the past few months. We have NEVER been to the vet so many times in one year! Always awesome care and follow up! Thank you for taking all my calls with questions also!
We could not be more happy with our visits! We loved that everyone we talked to was compassionate willing to listen to our concerns and give uninterrupted time to answer all of our questions. We saw Dr. Merz for a second opinion and he made every effort to get an unforeseen surgery scheduled right away. Thank you all!
Dr. Merz and Dr. Moore in particular do not talk down to us like we're idiots that can't comprehend basic medical lingo concepts or techniques.
Absolutely love the doctors and staff at BCAC. Very caring gentle loving people who always treat my pets and myself well.
Everyone is so friendly and has a real desire to help!
I am so grateful and thankful for everything. IÃ¢â‚¬™m so glad the small town of Buffalo has an amazing place to bring their pets!,
We've always gotten exemplary service at the Buffalo companion animal clinic for our multitude of critters
I adopted a dog my first dog that is- unaware of anything and the VetÃ¢â‚¬™s guided my way. Every Vet has been so kind friendly informative genuine and loving. I know I’m getting the best advice and care for my dog.
Everyone is always so kind and empathetic to my concerns about my fur babies!
You treat our dog and us with kindness and understanding. You have always provided excellent medical care for our dogs so we feel confident when we bring our dog to you. Thank you.
We received prompt blood results via telephone.,
Everyone was so Wonderful w/ Buffy!
Super friendly staff and doctors.
You have done such a great job caring for my dog Murphy and all the issues he has encountered in his senior years. I credit you with the fact that we can still enjoy his company and he seems to be feeling better than he has felt in a long time thanks to your care.
I love going to Buffalo Vet Clinic they are so sweet when you walk in the door. I see Dr. Merz and he is an amazing vet to work with! He really is a genuine vet that cares about everyoneÃ¢â‚¬™s animals and is very knowledgeable!
Qualified and professional staff who is always there when I need them. So thankful to live so close to them.
All the staff members are welcoming and positive. Obvious measures are taken to make it a non threatening experience for Lettie.